Question 1

How does the 14-day trial work?

Accepted Answer

The trial comes with the yearly plan only. For those 14 days you get full access to everything: adaptive targets, an AI assistant, a food database, and weekly check-ins. If you don't cancel before they end, your yearly plan starts automatically. The monthly plan has no trial and is charged from day one.

Question 2

Is it suitable for beginners?

Accepted Answer

Yes. You answer a few questions about your body and goals, and Calibr8 builds your plan. No calorie counting experience needed — the system handles the math. If something feels off, the AI assistant explains why and what to do next.

Question 3

How accurate is the food data?

Accepted Answer

Every food in Calibr8 is matched against USDA FoodData Central and verified by the team. The database tracks up to 14 nutrients per food — not just calories and protein — including cooked variants with different nutritional profiles.

Question 4

Is this just a calorie counter?

Accepted Answer

No. A calorie counter gives you a number. Calibr8 gives you a decision. Every week it analyzes your real results and tells you exactly what to adjust — more protein, fewer calories, hold steady. It catches plateaus before you notice them, builds habits through personalized plans, and adapts your targets automatically. Other apps leave you alone with a number. Calibr8 coaches you through the process.

Question 5

What happens after the trial ends?

Accepted Answer

Nothing changes: your plan keeps updating. The trial comes with the yearly plan only, so when it ends you pay for the first year: €75.59 at the Founder rate or €83.99 at the regular price. Cancel before then and you won't be charged: on the web in two taps from your profile, or, for an iPhone app purchase, in iOS Settings under your name, then Subscriptions. Web subscriptions also come with a 30-day money-back guarantee from your first charge.

Question 6

Can I cancel anytime?

Accepted Answer

Yes. On the yearly plan, cancel before the free trial ends and you won't be charged. After that, or on the monthly plan, cancel in two taps from your profile. Your access continues until the end of your billing period. If you subscribe inside the iPhone app instead, you cancel there: open Settings on the iPhone, tap your name, then Subscriptions.

Question 7

Is my data secure?

Accepted Answer

Absolutely. We use industry-standard encryption, are GDPR compliant, and never sell your personal data. You can export or permanently delete all your data anytime from your profile settings — no hoops, no waiting period.

Question 8

What's the money-back guarantee?

Accepted Answer

If you're not satisfied within 30 days of your first charge, you get a full refund — no questions asked. Request it directly from the Subscription & Billing page in your profile. The guarantee covers subscriptions bought here on the website; a subscription bought inside the iPhone app is refunded by Apple at reportaproblem.apple.com.

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Frequently asked questions